The idea was borne out of a gap in the online space, where there were very few credible players who offered fresh quality meat and were trustworthy. MyBraai was born, offering braai fans as well as meat lovers the world’s best meat, delivered to their doorsteps. We have managed to remain relevant, despite the increase in competition online, we are thankful to our customers who remained loyal and helped us to build this brand. Through the years we have experienced great growth and have had ups and downs, frow which we have learned lessons that have enabled us to improve and serve our customers better.

In April 2021, MyBraai came under new ownership and management. We have committed ourselves to the following key focus areas:

1. Excellent customer service

We pride ourselves in the service we are able to offer to you, our valued customers and will endeavour to meet your expectations at all times. We also aim to be accessible to our customers to offer support through our social media platforms (Facebook and Instagram) as well as e-mail, telephone, sms or WhatsApp platforms.

2. Great quality

We sell only A-grade meat and ensure that our products meet your expectations in as far as quality is concerned. We will never compromise on quality, that is our promise to you.

3. Convenience

Our offering as an online store is all about your convenience. Our systems are designed to make your experience as pleasant as possible. Our range of payment options also reflect this, where we offer you the choice to pay via our trusted online 3rd party payment partner, payment via EFT or payment by card machine on delivery, whichever is convenient for you.

We will continue to work with you, our customers, to continuously improve our service offering and remain committed to being the best online butchery around.